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Welcome to our new redesigned website!

The updated site offers a fresh look with more resources for your financial journey. We hope you find it even more user-friendly! Note: If you use a saved link, you may need to click the logo for the page to display and then resave the link.

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Electronic Services

Whether you are on the go, at home, or running a business, First Citizens State Bank has the product for you. From card protection to Mobile Check deposits, we have a variety of Electronic Services to fit your needs. Stop in, call, or scroll down to learn more about our services. One more way we are making banking better for you.

E-Statements

First Citizens State Bank offers the security and convenience of receiving your statements electronically.

  • Utilizing our E-Statement service allows you to view 18 months of past e-statements online all stored securely for your safety and protection.
  • Your E-Statements are exact duplicates of the paper statements you receive now and contain the same information as well as convenient balancing and reconciliation tools.
  • E-Statements protect your identity by cutting back on the amount of account information sent through the mail.
  • They are also good for the environment by reducing the amount of paper and energy used to produce paper statements!

Enrollment with E-Statements requires Adobe and for you to be enrolled in and using Internet Banking. You agree that you will no longer receive a paper copy of your statement via the U.S. Mail. If your email address changes, you will need to change it in your Internet Banking Profile or notify the bank. You have the right to cancel your enrollment at any time by notifying First Citizens State Bank.

mobile banking

Mobile Banking

First Citizens State Bank has taken yet another step to put your banking in the palm of your hand!

Now you can download the First Citizens State Bank mobile app to your smartphone and use your smartphone’s browser or text messages to access your accounts! You’ll need to have an account with First Citizens State Bank that is set up for online access. Don’t have an account? Stop in and open a new account today!

  • Check your account balances for all of your First Citizens State Bank accounts
  • See the latest transactions affecting your accounts
  • Transfer funds between your accounts at First Citizens State Bank
  • See pending transactions that will be posted to your account
  • Pay Bills (requires enrollment in Bill Pay)
  • Deposit checks with free mobile deposit capture

Get Started

To enroll today, download our app by searching for “First Citizens State Bank” from the app store (for Apple devices) or Google Play store (for Android devices). Once the app is installed, tap on the First Citizens State Bank icon and follow the steps to register.
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Alerts

First Citizens State Bank has given you the ability to be the first to know when transactions affect your accounts. With account alerts, you are able to be automatically notified by text message or email when transactions occur on your accounts!

  • Security
  • Balance
  • Transactions
  • Transfers
  • Loan Activity
  • ATM/Debit Card
  • Other

Using Account Alerts

To set up, view, or delete an alert on your account(s), click on the Alerts tab. You can view, edit or delete existing alerts by clicking the corresponding word while in Alerts.

To create a new alert:

  1. Choose Alerts from the top banner near the Log Out button
  2. Select Alert Options to choose what type of alert you want to receive
  3. Click "+" to show all options under each category
  4. Select Contact Options to choose the method or methods used to deliver your alerts
  5. You may set up "Do Not Disturb" hours that will silence alert notifications during configured times
  6. Select Overview to show what alerts you currently have configured
  7. You may edit or delete any alerts at any time

Retail Online Banking

No time to stop by the branch or ATM? No problem.

Managing your finances has never been easier or more secure. With online banking, you can access your account, transfer funds, and track your spending from the comfort of your desk or on the go with your mobile device. Time is on your side – take control of your finances whenever and wherever you need.  Visit our New Accounts Department at any branch today to get started. Your time, your money, your choice.

For our online banking Terms and Conditions download our Internet Banking Agreement.

Mobile Wallet

You can now use your First Citizens State Bank Debit Card with your Mobile Wallet. Mobile Wallet is a way for you to input your Debit and Credit Card information onto your smartphone, tablet, or smartwatch.  It provides a fast, one-touch way to check out at over 1 million retailers nationwide.  You can also use it for online and in-app purchases without having to re-enter your card information. 

When you make a purchase using your Mobile Wallet, a transaction-specific security code is created to process the payment – so your debit card information is never shared with the retailer.

Depending on the Device, you will be asked to type in a passcode, your fingerprint, or facial recognition to verify purchases.  This adds an additional layer of security for transactions.


 

External Transfers

Life's big moments deserve more financing flexibility. Financing larger expenses is a lot less complicated when you can freely access your accounts at other banks. External account transfers are now available when you need them from your First Citizens Bank online banking account or mobile banking app. It's your money - move it where you need it. Bank with confidence and less hassle. 

Frequently Asked Questions

What is NFC?

NFC stands for Near Field Communication. It is a way that electronics can talk to one another by being close in proximity.

Is My Device Compatible?

Google Pay- iPhone 7 Plus, iPhone 7, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6, iPhone SE, iPads Any NFC – enabled device running Google OS 4.4 (KitKat) or higher

Apple Pay- iPhone 6s, iPhone 6 Plus, iPhone 6, iPhone SE, iPhone 7 Plus, iPhone 7, iPhone 8 Plus, iPhone 8, iPhone X, iPhone XR, iPhone XS Max, iPhone XS, iPads, and Apple Watch 1st Generation. iPhone 7 Plus, iPhone 7, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6, iPhone SE, iPads

Samsung Pay- Galaxy S7, Galaxy S7 Edge, Galaxy Note 7, Galaxy Note 5, Galaxy S6 Edge, Galaxy S6 Edge+, Galaxy S6, Galaxy S6 Active

To see a list of NFC Devices please check out here - https://www.nfcworld.com/nfc-phones-list/

How do I set it up?

Each Mobile Wallet is just a few short steps to set up.  Choose the how-to guide below that matches your phone.

Samsung Pay Set Up

Apple Pay Set Up

Google Pay Set Up

If I get a new card, do I need to change my information?

Yes. Anytime your card information has changed you will need to update that card in your wallet.

What happens if my card is lost or stolen?

If your card is lost or stolen, please call 800-472-3272.  You will have to remove the debit card from your Mobile Wallet by selecting the “remove card” option. Once you get a replacement card, you will have to add that to your Mobile Wallet as a new card.

How will Mobile Wallet transactions appear on my account and statement?

Mobile Wallet transactions will appear just like any other Debit transaction.

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